SAI (Store-wide Active Intelligence) is a computer vision and GenAI company that provides comprehensive retail intelligence solutions. Founded in 2018, we partner with retailers to use AI technology for loss prevention, store safety, operational efficiency, and customer insights all from existing camera infrastructure. We do this using patent granted algorithms developed by us over years using real Retail data from global Retailers
Unlike traditional passive surveillance systems, our AI actively monitors, analyzes, and alerts in real-time. We don't just record incidents. We detect behaviors, predict problems, and enable immediate action across your entire store operation.
SAI delivers superior value through four critical advantages that set us apart in the retail AI market:
- 5x Lower Costs: Our advanced CPU/GPU hybrid architecture delivers the same capabilities as competitors at just 20% of their cost
- Reduced Risk: 5x lower initial investment dramatically reduces project risk and accelerates approval
- Complete TCO Advantage: Beyond hardware savings, enjoy 5x lower ongoing costs including software licensing, maintenance, electricity, and support
- 4-Week ROI: Our efficiency enables one of the fastest payback periods in retail technology
- Universal Deployment: Low costs make AI viable for all store formats, including smaller locations and limited back-office environments
- Loss Prevention: Self-checkout, shoplifting, internal fraud, ORC detection
- Store Operations: Queue management, inventory monitoring, staff optimization
- Safety Management: Violence detection, hazard identification, incident response
- Customer Insights: Traffic analysis, journey optimization, behavioral analytics
- Lightning Response: 4-8 second alert times enable immediate intervention
- Smart Nudging: Industry-leading 91% customer compliance with soft nudge technology
- Instant Intelligence: Real-time processing means prevention, not just detection
- Infrastructure Friendly: Works with existing cameras and systems—no expensive overhauls required
- Solution-First Mentality: We adapt our technology to solve your unique challenges, not force you to adapt to our limitations
- Partnership Approach: Technical flexibility and willingness to customize ensures perfect fit for your environment
The bottom line: SAI doesn't just offer better technology—we deliver better economics, broader capabilities, and faster results that transform your entire store operation rather than solving isolated problems.
Our AI was originally designed to run on embedded devices with minimal computing power. This efficiency advantage means we can process multiple video streams without expensive GPU hardware, while delivering faster, more accurate results than GPU-dependent systems.
SAI addresses challenges across four key areas:
- Loss Prevention: Assisted / manned and Self-checkout losses, shoplifting including facial recognition to detect a shop lifter revisiting, internal fraud, ORC detection, Police reporting pack creation
- Store Safety: Violence detection including facial recognition to detect a violent offender revisiting, slip/fall hazards, emergency exit monitoring, broadcast ORC activities to your nearby stores
- Store Operations: Queue management, out-of-stock detection, staff monitoring
- Customer Insights: Dwell times, traffic patterns, journey optimization
Yes. Our system can identify suspicious patterns, track individuals across multiple store visits, and alert when known offenders enter stores. We can also share intelligence across your store network to identify criminal moving between locations.
SAI offers the most comprehensive self-checkout solution available:
- Detection: Identifies all major SCO behaviors (non-scanning, item stacking, concealment, non-payment, item switching, on scanner / in hand/ in basket etc.)
- Soft Nudges: Shows customers video reminders with 91% compliance rate
- Hard Nudges: Stops transactions for complex cases requiring staff intervention
- Attendant Alerts: Real-time notifications to staff with video evidence
Absolutely. SAI monitors assisted checkouts for sweethearting, scanning errors, loyalty card abuse, card holder not present refunds or voids, cash mishandling and other internal fraud indicators. We can also provide real-time feedback to cashiers about missed scans or bottom-of-basket items.
Yes. Our system can detect out-of-stock conditions, monitor restocking efficiency, track product movement patterns, and identify high-theft categories for better merchandising decisions.
In most cases, no. SAI works with existing IP cameras using standard RTSP protocol. We prefer fixed-view cameras over PTZ or fish eye, and work well with lower-resolution cameras. We'll assess your current setup during the pilot phase.
- Installation: Server deployment and software setup in 1-2 days
- Training Period: 24 hours for checkout monitoring, 3 weeks for store floor applications
- Full Deployment: Typically, 4-6 weeks from pilot to full operation
For checkout monitoring and fraud detection, yes. We typically receive overnight POS data feeds in CSV format for offline mode (just to tell you the amount of loss). For live nudge capabilities, we need API integration with your POS system (available with newer systems).
We take pride in our security posture and provide a no breech warranty based on similar warranties provided by our security product suppliers. In addition, SAI is fully GDPR compliant, ISO27001 certified and very close to received soc2 certification. We use privacy-by-design principles:
- No facial recognition or biometric identification except in the face recognition product
- All data remains your property
- Secure data transmission and storage
- Access restricted to authorized personnel only (role based access control / RBAC)
- More details https://trust.saigroups.com/
Most customers see ROI within 4 weeks through:
- Reduced shrinkage
- 90% reduction on c.1% of sales losses on self-checkout nudges
- 50% reduction within 4 weeks of deployment on the shoplifting product
- Operational efficiencies (better staffing, reduced investigation time) – staff like it because instead of tagging people and following them around the store, they can do their work and we tell them if something needs their attention
- Secure data transmission and storage
- Avoided costs (security guards, manual monitoring)
- Increased sales (better customer experience, improved inventory availability)
Yes. We recommend starting with 1-3 pilot stores to demonstrate value before chain-wide deployment. Pilots typically run 8-12 weeks and include full training and support. These pilots are a value driver in themselves and almost always highlight new things of c-suite importance
SAI offers comprehensive support:
- 24/7 Technical Support: Remote monitoring and troubleshooting
- Training: Complete staff training on system use and alert management
- Account Management: Dedicated customer success manager
- Continuous Optimization: Regular system tuning and performance improvement
Absolutely. SAI provides granular control over alert types, sensitivity levels, and delivery methods. You can customize settings by store, time of day, or specific use cases.
Alerts can be delivered via:
- Mobile app (iOS/Android)
- Desktop dashboard
- Email notifications
- Integration with existing security systems
- Zebra handheld devices
Yes. SAI is deployed across:
- Grocery stores Convenience (Iceland)
- Drug stores (Rossmann, Shoppers Drug Mart)
- Grocery stores superstores - (Coborn's, Food City)
- Department stores
- Specialty retail
Contact us for a consultation where we'll:
- Assess your current challenges and technology
- Provide customized ROI projections
- Design a pilot program for your specific needs
- Demonstrate the technology with your actual camera feeds
SAI provides comprehensive analytics including:
- Alert accuracy and response rates
- Loss prevention metrics and trends
- Operational efficiency improvements
- ROI tracking and reporting
- Comparative analysis vs baseline periods
Yes. We work with major retailers across 800+ stores. References available upon request during the evaluation process.
Contact SAI today to schedule a demonstration and discuss how store-wide active intelligence can transform your retail operations.